Frequently Asked Questions
- How do I start playing audio?
Audio will begin streaming instantly. Use the dials to change to a different mood. - Does the app work offline?
Currently, the app requires an internet connection for streaming. Offline mode is coming soon. - How can I cancel my subscription?
You can manage or cancel your subscription via the App Store or Google Play.
Troubleshooting
- No sound? Ensure your device volume is up and not muted. Also check your Bluetooth/headphone connections.
- App crashing? Try closing and reopening the app. If issues persist, delete and reinstall the app.
- Playback stops in background? Make sure background audio permissions are enabled in system settings.
Contact Support
If you still need help, contact us:
- Email: [email protected]
Tips
- Use the app's dials to explore curated experiences.
- Use headphones for the best immersive experience.